Frequently Asked Questions

Where do you ship?

We currently ship within Australia.

Are the products assembled?

Most items may require simple home assembly. Product-specific details will be shown on each product page where available.

What style are Terra & Tread products designed for?

Our range is selected for modern Australian homes, with a focus on minimalist, quiet luxury and practical everyday organisation.

Can I use these pieces outside?

Unless stated otherwise, Terra & Tread products are intended for indoor use.

Do you offer returns?

Please refer to our Returns & Exchanges page for current return guidance.

How do I contact you?

You can contact us through the Contact page with your order number and question.